OFFERING PERSONALISED PROGRAMMES THAT BRING IMPROVEMENT

Get in touch with us right away and outline the nature of your interest. You can e-mail, fax or telephone your enquiry and we will contact you as soon as possible. To see contact details, click here.

The most cost-effective solution for individuals is to come to Swindon so all the time paid for is spent coaching, and not diluted by our travel! Although Swindon is very well-placed for access by train, plane and motorway, it is often best with group training courses, for us to travel to you. In fact, most of our corporate courses are delivered on the customer’s own premises or at a mutually convenient conference centre or hotel.

A number of individuals have found it well worth while to travel to us from as far as 180 miles away for intensive, one-to-one, day-long programme sessions. We are willing to travel just about anywhere but, in truth, we have yet to provide training for anyone willing to cover our travel expenses outside of the UK! Maybe you are the first? If the course is right for you, we can probably work out a mutually acceptable venue. Ask us!

This is the understandably the most frequently asked question as well as the hardest to answer! Given that all courses are customised to meet the needs of particular people and situations, there are just too many variations of duration, venue, preparation and frequency to be able to publish a fixed scale of fees. Your request for a quotation is entirely free and without any obligation so it is worth making contact.

When you or your colleagues achieve their objectives – and our satisfaction rate is extremely high! – you will certainly say that our very reasonable fees are an excellent investment that repay themselves many times over.

Well, that’s what our customers say.

Our approach to voice, non-verbal communication and delivery skills as qualified speech trainers, combined with experience of business, marketing and formal education in English, media, performance arts and Communication Studies makes for a pretty rare mix of resources for you to call upon. In fact, we have not met anyone at all with this same mix of expertise that gives such a depth to the training we provide. The key is the one-to-one interaction that gives personal feedback and coaching that precisely meets each person’s needs.  We do not believe in “one size fits all” courses that ask you to fit in with our programme when it is is vital that we fir in with where you are starting from.

Addressing issues of voice production as well as content, style and technical support with someone who is also a regular performer in front of audiences creates an unique learning experience that our trainees find very supportive, stimulating and – most important of all – very successful for them.

There are not many Presentations courses that we have heard of that frequently get business executives lying on the floor reviewing how they breathe! Certainly, from what our customers tell us, they have never before enjoyed themselves so much and made such progress with their presentations so quickly as they have on an Xpress Train course. To read some of our customers’ testimonials, click here.

This is an expression that reminds us that every person is sending messages continuously, whether or not they are speaking words out loud. We communicate by the clothes we choose to wear, our hairstyle, posture, facial expressions, gestures, gaze behaviour, tone of voice, volume, inflexions, touch, smell and via a host of other channels as well. Merely saying nothing actually ‘says’ a great deal about an attitude, mood, values, attention, interest, involvement and more besides. Actors need many techniques to be convincing but so do managers announcing cut-backs!

Problems arise when the words are saying “X” but everything else about the speaker is saying “Z”! Effective communication involves much more than saying the right words aloud. Xpress Train addresses the complete range of skills and techniques needed for effective communication. In fact, the same sorts of factors apply to persuasive writing. How do you react to misspelled, ungrammatical letters? What image do people have of your business when they receive one of your letters?

It is true that the impressions we form of people we do not know well, come from every little clue ranging from the quality of the envelope we send, through the style of the writing  to the handshake, the clothes, the watch, the shoes, stance, smile – everything. So before you utter a word, the other person has been assessing, evaluating and attempting to classify and label you and the likely value they might expect from the time about to be spent in each other’s company.  Everything about you “speaks” about who [for them] you really are!  Nothing is hidden so you need to take account of the details before you open a connection to ensure the response you get is as close as possible to your ideal image!